Privacy Policy

Who we are

Our website address is: http://kaleshiart.com.

At KaleshiArt, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, use our services, or make a purchase.

By using the KaleshiArt website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use our website, we may collect the following information:

Personal Information

When you create an account, place an order, contact us, or use our services, we may collect:

Full name
Email address
Phone number
Billing and shipping address
Payment and transaction-related information
Information provided while contacting customer support

Preferences & Style Information

If you use our aesthetic quiz, personalised recommendations, or Space Elevation Assistant, we may collect information about your décor preferences, aesthetic style, room requirements, and design preferences.

This information helps us provide personalised recommendations based on your individual aesthetic.

Website & Usage Information

We may automatically collect certain information when you visit our website, such as:

IP address
Browser and device information
Pages visited
Website interactions
Date and time of visits
Referring website or source

We may use cookies and similar technologies to improve website functionality and understand how visitors use our website.

2. How We Use Your Information

We may use the information we collect to:

Process and fulfil your orders
Provide personalised décor recommendations
Provide our Space Elevation Assistant and related services
Communicate with you about your orders, enquiries, or services
Respond to customer support requests
Improve our products, services, website, and user experience
Understand customer preferences and website usage
Send promotional or marketing communications where permitted and where you have provided the necessary consent
Prevent fraud, misuse, or unauthorised activity
Comply with applicable legal and regulatory requirements

3. Personalised Recommendations

KaleshiArt is built around the idea that your décor should reflect your personality and aesthetic.

If you voluntarily provide information through our style quiz, preferences, or Space Elevation Assistant, we may use that information to recommend products, décor styles, and room ideas that may be relevant to you.

These recommendations are intended to personalise your experience and do not mean that we make decisions about you based on sensitive personal information.

4. Cookies

Our website may use cookies and similar technologies to:

Keep the website functioning properly
Remember preferences
Understand how visitors interact with our website
Improve website performance
Support relevant marketing and analytics activities

You may be able to manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

5. Payments

Payments made through our website may be processed by third-party payment providers.

KaleshiArt does not intend to store your complete payment card details on its own servers. Payment information may be handled directly by the relevant payment service provider in accordance with its own privacy policy and security practices.

6. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties when required to operate our business, including:

Payment service providers
Shipping and delivery partners
Website hosting and technology providers
Analytics and marketing service providers
Customer support or operational service providers
Government authorities or other parties where required by law

Third-party service providers may only receive information necessary to perform the relevant service.

7. Data Security

We take reasonable measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of your information.

8. Third-Party Links

Our website may contain links to third-party websites, platforms, or services.

KaleshiArt is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing them with personal information.

9. Marketing Communications

If you choose to receive marketing communications from us, we may send you information about:

New décor collections
Products and personalised recommendations
Offers and promotions
Blog content
KaleshiArt updates

You can unsubscribe from promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.

10. Children’s Privacy

Our website is not intentionally designed to collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate steps.

11. Your Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to:

Request access to information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Raise concerns about how your information is handled

To exercise applicable rights, you may contact us using the details provided below.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing services, maintaining business records, resolving disputes, preventing fraud, and meeting legal or regulatory requirements.

The period for which information is retained may vary depending on the type of information and the purpose for which it was collected.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way KaleshiArt handles your information, please contact us:

KaleshiArt

KaleshiArt — Decor That Matches Your Vibe.